Frequently Asked Questions
Everything you need to know about clean beauty and your RMS order.
What makes RMS Beauty products different from other clean beauty brands?
RMS Beauty is founded on the principle of 'living' ingredients. We use raw, food-grade, and organic ingredients that are minimally processed to ensure their natural healing properties remain intact for your skin.
Are your products vegan and cruelty-free?
We are proudly 100% cruelty-free and never test on animals. While many of our products are vegan, some contain ethically sourced beeswax or propolis. Please check the specific ingredient list on each product page.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the US usually takes 3-7 business days, while international shipping varies by location.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return gently used products within 30 days of the delivery date for a full refund, excluding shipping costs.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and duties are calculated at checkout based on your specific location and the weight of your order.
How should I store my RMS Beauty products?
Since we use natural oils and waxes, we recommend storing your products in a cool, dry place away from direct sunlight to maintain their consistency and shelf life.